WE SHIP TO THE U.S. OnceMilano now shipping to the U.S.

 

Terms and Conditions

 

We’re keeping it as straightforward as it gets...

 

STATEMENT ON COLOURS

Actual product colours may vary from colours shown on your monitor. Colours can be verified by ordering a sample from info@oncemilano.com. If you have any questions, please send us an e-mail.

 

ORDERS
By placing an order with us you will be deemed to have read, understood and agreed to our Terms and Conditions. If you have any queries you can contact us by emailing info@oncemilano.com in accordance with our delivery policy below.
Prices and availability of products are subject to change without notice. A delivery charge will be applied to your order value where appropriate. Please refer to our delivery and returns policy.

 

CONFORMITY


We take every care to ensure that the description and specification of our products are correct at the time of going to press. However, specifications and descriptions of products on this website are not intended to be binding and are intended only to give a general description of the products. Furthermore, while the color reproduction of the products is a close representation, we cannot accept any responsibility for any variation in color caused by the browser software or computer system used to view the products.
 
ACCURACY OF CONTENTS AND PRICES
We have taken great care in the preparation of the content of this website, in particular to ensure that the details, descriptions and prices quoted are correct at the time of publishing. All prices are quoted in Pounds sterling and Euro; prices are inclusive of VAT at the current rate and exclusive of delivery charges. If you are ordering within the EU, the total cost of your order is the price of the merchandise plus VAT at the current rate and delivery charges as set out in the delivery options section of this website.


COOKIES
Our online ordering system uses cookies to record a unique reference on your computer. This means that we can recognize your computer when you access www.oncemilano.com and log into your account with your username and password. We will not use cookies without your prior consent, so you have the option of choosing whether or not you would like our website to remember your details before you enter the delivery options section of our ordering process. The use of cookies allows us to remember the goods you placed in your shopping bag and saves you having to enter the basic contact information that you provided us with on setting up your Once Milano account. Our cookies do not remember your credit card details. You may experience technical difficulties in using our website if you have disabled cookies. If you have disabled JavaScript you will not be able to use this website. You can alter your cookie and JavaScript settings in your browser’s preferences which is usually found in the Edit menu.


DIRECT MARKETING
We want to keep you up to date on our latest products, promotional offers and events. If you have agreed when you registered, we can inform you about these and other services and events we offer by email or post.
You will not be sent any unsolicited material unless you indicate that you want to receive details about products, offers and events etc when you register. From time to time we retain the services of other carefully selected and monitored companies and individuals to perform functions on our behalf in connection with the successful operation and continuous improvement of this website. Examples of these functions would include the processing of data to process your order and maintain your account including the authorization and validation of credit or debit card transactions, the provision of delivery services, the analysis of data etc. These companies or individuals may be provided with access to your personal details in order to fulfill their function but may not use such information for any other purpose.


DAMAGE TO YOUR COMPUTER
Once Milano makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it will not cause damage to your computer. It is your responsibility to ensure that the right equipment is available to use the website and screen out anything that may damage it. Once Milano will not be liable to any person for any loss or damage which may arise to computer equipment as a result of using this website.

 

LIMITATION OF LIABILITY
Once Milano makes no representations or warranties in connection with this website, whether express or implied, including but not limited to warranties of satisfactory quality, non-infringement or fitness for a particular purpose, except to the extent such warranties are not legally excludable. To the fullest extent permissible Once Milano will not be liable for interruption of business; loss or damages of any kind incurred as a result of dealings with or the presence of the website or off-website links; access delays or access interruptions to the website; computer viruses, system failure or any malfunction which may occur in connection with your use of our website; any inaccuracies or omissions or misleading, false or deceptive statements in the content; or any events beyond Once Milano’s reasonable control. Furthermore, to the fullest extent permitted by law, we will not be liable for any direct, indirect, special, incidental, consequential or other damages of any kind related to your use of the website.
Further, Once Milano will not be responsible nor liable for your use of any other websites which you may access via links within this website. Once Milano does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with Once Milano. The entire liability of Once Milano under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.
Once Milano will not be liable to you or be deemed to be in breach of these terms and conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.
Once Milano may assign or transfer any of its rights or sub contract any of its obligations under these terms and conditions to any third party. You may not assign or transfer any of your rights or sub contract any of your obligations under these terms and conditions except with the specific permission in writing of Once Milano.
No person who is not a party to these terms and conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.


CHANGES TO TERMS AND CONDITIONS
We reserve the right to change these terms and conditions from time to time and we encourage you to review them as often as possible. Any changes are effective immediately upon posting to the website.

 

LAW, JURISDICTION AND LANGUAGE
This website, any content contained herein and any contracts entered into as a result of usage of this website are governed by English law.
The parties to any such contract agree to submit to the exclusive jurisdiction of the courts of England and Wales. These terms and conditions do not affect your statutory legal rights.

 

COPYRIGHT AND TRADEMARK
The contents of these pages (including pictures, designs, logos, photographs, text written and other materials) are the copyright trademark or registered trademark of Once Milano Ltd or its content and technology providers or their respective owners. ALL RIGHTS RESERVED. The copying, modification, distribution, reproduction, or incorporation into any other work of part or all of the material available on this website in any form is prohibited save that you may:
Copy, print (one copy only) or download extracts of the material on this website for the sole purpose of using this website in good faith for domestic purposes or placing an order with Once Milano Ltd; and
Copy print (one copy only) or download the material on this website for the purpose of sending to individual third parties for their personal information provided that you do seek no commercial advantage or benefit from so doing and you acknowledge us as the source of the material and that you inform the third party that these conditions apply to them and that they must comply with them.

 

RETURN POLICY
Items can be returned within 14 days if they are found to be faulty; however it is important that you carefully read our Product Care Information label and any specific care instructions provided with your purchase. We cannot accept an item returned as faulty if the appropriate product care instructions have not been followed and the damage caused to the product is clearly due to wear and tear or misuse. We are unable to accept returns on custom-made items. This does not affect your statutory rights. Returns of an item is at your own cost unless the item is faulty. Please return to Once Milano Srl Via Cà Leoncino 46, 31030 Castello di Godego (TV) Italy.
 
TRANSACTION SECURITY
All transaction information passed between merchant sites and Sage Pay’s systems is encrypted using 128-bit SSL certificates. No cardholder information is ever passed unencrypted and any messages sent to your servers from Sage Pay are signed using MD5 hashing to prevent tampering. You can be completely assured that nothing you pass to Sage Pay’s servers can be examined, used or modified by any third parties attempting to gain access to sensitive information.